["Privacy Policy\n\nAt SwiftParcel Logistics Ltd, we are committed to protecting your privacy and ensuring the security of your personal information when you use our online platform. This privacy policy outlines how we collect, use, and safeguard your data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.\n\nInformation We Collect\n\nWhen you use our service, we may collect the following types of personal information:\n- Contact details such as your name, address, phone number, and email address.\n- Parcel and shipment details including delivery addresses and tracking information.\n- Payment information required to process transactions, handled securely and only for the purpose of fulfilling orders.\n- Usage data such as IP addresses, browser type, device information, and interaction with our site for improving our service quality.\n\nHow We Use Your Information\n\nWe collect and process your data to:\n- Provide and manage delivery and courier services including same-day delivery, international shipping, and e-commerce fulfilment.\n- Track parcels and communicate relevant updates regarding shipment status.\n- Process payments and prevent fraudulent transactions.\n- Enhance customer support and respond to inquiries or concerns effectively.\n- Comply with legal obligations, regulatory requirements, and protect the rights or property of SwiftParcel Logistics Ltd.\n\nData Sharing and Disclosure\n\nWe do not sell or rent your personal data to third parties. However, your information may be shared with trusted third-party service providers only as necessary to provide related services, such as:\n- Delivery partners and couriers involved in carrying out shipments.\n- Payment processors for secure transaction handling.\n- IT service providers assisting in maintaining platform security and functionality.\n- Authorities or regulatory bodies where required by law or to protect our legal rights.\n\nData Retention\n\nWe retain your personal information only for as long as necessary to fulfill the purposes described above, or as required by law. When no longer needed, data is securely deleted or anonymized.\n\nYour Rights Under GDPR\n\nYou have the right to:\n- Access your personal data held by us.\n- Request correction of inaccurate or incomplete data.\n- Request erasure of your data, subject to certain legal conditions.\n- Object to or restrict processing of your data.\n- Request portability of your data to another service provider.\n- Withdraw consent at any time when processing is based on your consent.\n\nTo exercise any of these rights, please send a written request to our physical address noted below.\n\nSecurity Measures\n\nWe implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption protocols, and access controls.\n\nCookies and Tracking Technologies\n\nOur site uses cookies and similar technologies to improve user experience, analyze usage patterns, and support certain functionalities. You may manage your cookie preferences through your browser settings.\n\nChildren's Privacy\n\nOur platform is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children without parental or guardian consent.\n\nChanges to This Privacy Policy\n\nWe may update this policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be posted on our platform with the date of revision.\n\nContact Information\n\nIf you have any questions or concerns regarding your privacy or this policy, you may contact us at:\n\nSwiftParcel Logistics Ltd \n47 Kingfisher Road, Suite 3 \nManchester, Greater Manchester \nM15 6AX \nUnited Kingdom \n\nPhone: +44 161 555 3721 \n\nWe are dedicated to protecting your privacy and ensuring your experience with our service is secure and trustworthy.", 0.0012456, 'gpt-4.1-mini']